International leg includedOverseas shipping for sourced products is included.
Kenya · +254
Delivery that reaches every county.
From checkout to your door, follow a clear delivery journey with county-based local fees and updates along the way.
County-based deliveryYour local delivery fee is calculated from your selected county.
Delivery supportWe help resolve package, customs or delivery issues.
How it works
Your order, step by step
A simple view of what happens after you place and pay for an order.
HOW IT WORKS
Your order, step by step
A simple view of what happens after you place and pay for an order.
Order confirmed
We confirm your payment and begin preparing your items.
Prepared for shipping
Your order is checked, packed and moved into fulfilment.
In transit
Sourced items normally complete the overseas journey in around 2–3 weeks.
Delivered locally
We coordinate delivery to your final location.
Clear costs
Know the delivery fee before confirming.
Select your county during checkout. The applicable local delivery fee is shown in your order summary before you place the order.
Overseas shippingIncluded
Final-mile deliveryCalculated by countyNo exact location is requested until it is needed to coordinate delivery.
Final-mile deliveryCalculated by countyNo exact location is requested until it is needed to coordinate delivery.
Order support
Tracking and delivery help
Good to know
Delivery questions
Do you deliver outside Nairobi?
Yes. Casava Vogue serves customers across Kenya. Select your county during checkout to see the local delivery option available to you.
How long will my order take?
Sourced products typically take around 2–3 weeks for the overseas journey. Local handover timing depends on your county and is coordinated once the order arrives.
Where can I find my order number?
Your order number appears in your order confirmation and in the Orders section of your Casava Vogue account.
What happens if there is a delivery problem?
Contact customer care with your order number. We will help investigate package, customs and delivery issues and explain the next step.
